PRIVACY POLICIES

At Govind Dande and Sons Private Limited (Govind Dande and Sons), we prioritize the protection of privacy for individuals who visit and utilize our website located at https://govinddande.com/ and mobile app (Website and Mobile App collectively referred to as “Platform”). We deeply value your privacy and approach our obligations regarding your data and information with utmost seriousness.

General

The ownership and management of this platform belong to ‘Govind Dande and Sons Private Limited’ (“We,” “Us,” or “Our”), a Private Limited Company. Our registered address is Survey No. 306, Shop No. 1, Anand Commerce, Plot No. 8, Datta Mandir Signal, Nashik Road, Nashik – 422101, Maharashtra, India. By accessing or using our platform or by providing your information in any other way, you confirm that you possess the legal capacity to enter into a binding agreement and that you have read, comprehended, and accepted the terms and conditions stated in this Privacy Policy. Consequently, your use of this platform signifies your explicit consent to our utilization and disclosure of your personal information in accordance with this Privacy Policy. If you disagree with any of the terms and conditions outlined in this privacy policy, both in part or in whole, please refrain from accessing or using the platform or any services provided through it, and refrain from providing us with any of your information.

Personal Information

We collect and store any information that you may enter on any of our platform or provide to us in some other way. For example, during the account setup process on our platform, we typically gather personal information such as name, email address, contact number, date of birth, gender, Wedding Anniversary date, and other relevant details. Please note that certain sections of the site may not allow you to place an order if you are not a registered member. We utilize your contact details to inform you about timely offers that are based on your previous orders and aligned with your interests. Our intention is to keep you updated and provide you with relevant and personalized offers.

Information Collection by our platform

We gather demographic and profile data on user activity within our website, mobile app, and conduct analysis to gain valuable insights. Additionally, we utilize IP addresses as a means to diagnose any issues that may arise on our website. By identifying and using IP addresses, we can effectively troubleshoot and address any problems that users may encounter.

Information you provide us

You provide us with the following types of information about you, both when you use our platform and through offline documentation that you may provide:

Personal identification information which includes your name, date of birth, gender, Wedding Anniversary date. Contact information such as: email address, mobile number, and/or, telephone number, postal address. Financial information such as credit/debit card numbers, your purchase history.
If you have completed a survey or entered a competition with us; if you contact us by phone, email or otherwise, we will keep a record of that correspondence; and your marketing preferences, including any consents you have given when you subscribe to our newsletter or set up an online account.

Information we receive from third parties

Sometimes we receive personal data about you from third parties when you engage with our services through social media, or other third-party websites and/or mobile applications, those sites will share personal data with us including, not limited to:

the content you have viewed or interacted with;
about adverts within the content which you have been shown or clicked on;
your IP address, registered beacons or GPS (geo location) signals you have received; publicly available information; and
Non-personal information used to supplement existing information, such as demographics and affluence metrics (e.g., social-demographic groupings through matching postcodes). You can find more details and change your privacy settings in the notices of those sites/apps.

How we process/use that information

We process your personal data for the following purposes

Fulfilling contracts, including order processing, communication, customer service, identity verification, and notifying you of policy changes.
Conducting business and pursuing our interests, such as providing requested products/services, monitoring and improving our offerings, preventing fraud and security incidents, handling complaints, addressing legal matters, personalizing content and advertising, and sending marketing communications.

Consent and legal grounds

We collect your information with your consent, except when legally justified. If you provide third-party information, we assume you have their consent and necessary rights. Personal information is regulated by the IT Act, 2000 and Privacy Rules. It includes any data that can directly or indirectly identify a person. Personal Information is defined as any information that can identify a natural person, either directly or indirectly, in combination with other available information. We acknowledge that providing your Personal Information to us is voluntary. Your explicit consent is generally required for the collection, use, and disclosure of Personal Information, unless other legal grounds exist as specified in Privacy Policy. By using the Platform or sharing your Personal Information with us, you are consenting to our use, collection, retention, transfer, and disclosure of your Personal Information in accordance with this Privacy Policy. If data protection laws in India change, you agree to our continued use, storage, collection, and disclosure of your information. We may need additional consents and approvals based on the new law, and you must comply. If you provide them, we may suspend your access to the Platform. You may choose to not provide us with or withdraw any or all information included under Personal Information, but in the event that you do so, we may be unable to allow you to access the Platform or otherwise avail services for provision of which your information is being collected or processed.

Updating or deleting your information:

You can review, correct, update, or change your Personal Information on the Platform by emailing us using the contact details provided below. You can request the deletion of your personal information, and we will comply within a reasonable time, unless we are required by law to retain certain information. If you choose to delete or modify your personal information in an unverifiable manner or in a way that renders it incorrect, we may be unable to provide you with access to our Platform, and such action may be considered as a request to discontinue access. We have the right to verify and authenticate your identity and personal information to ensure the accurate delivery of services through the Platform. Access to, correction, updating, or deletion of your personal information may be denied or limited by us if it would infringe upon someone else’s rights or is prohibited by applicable law.

Security:

Ensuring the security of your personal data is a top priority for us. We have implemented reasonable physical and technical safeguards to protect the information we gather through our platform. However, it’s important to understand that while we take reasonable precautions, no website, Internet transmission, computer system, or wireless connection is entirely secure.

Links and third-party Web Sites:

Our platform contains links to other websites with different privacy practices. We have no control over these third-party services or websites, as they are operated independently. They have their own privacy policies governing the collection, storage, transfer, retention, and disclosure of your information. We do not share personal data with these third-party services or websites. If you choose to provide your personal data to them, it will be subject to their respective privacy policies. It is advisable to exercise caution and review the privacy policy of any third-party website or application before proceeding. We are not responsible for any loss or damage resulting from accessing these third-party websites or using their features, including the collection and disclosure of your information. We are also not liable for any disputes arising from transactions between you and these third-party websites.

Children’s Privacy:

Cookies:

When you visit our platform, we may store information known as “cookies” or similar technologies on your device. Cookies are used to transfer and sometimes track information about you. They are specific to the server that created them and cannot be accessed by other servers, ensuring they cannot track your online activities.

Indemnity:

You agree to indemnify us in any third-party suits or disputes arising from your disclosure of information to third parties through our Platform or other means, as well as your use of third-party websites, applications, and resources. We are not liable for the actions of third parties regarding your information or Personal Information that you have shared with them.

Jurisdiction:

The Terms of Use and Policies will be governed by Indian law, with exclusive jurisdiction of the courts in Mumbai. Disputes will be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, with the seat and venue of arbitration in Mumbai. Govind Dande and sons reserves the right to seek injunctive relief from a court to protect its intellectual property rights or preserve the status quo pending arbitration. For disputes related to orders outside India, international arbitration rules of the Indian Arbitration and Conciliation Act, 1996 will apply, with the seat and venue in Mumbai.

Amendment:

We may modify, add or delete from, this privacy policy from time to time, and your continued access to, or use of this platform, will be deemed to be an acceptance of the said changes.

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request by sending email to care@dandeandons.com

Disclaimer

The information provided on our platform, is for general informational purposes only. We strive to provide accurate and reliable information, but we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of the information on any of our platform. We shall not be liable for any loss or damage incurred as a result of using our platform or relying on the information provided. Your use of the site and reliance on the information is at your own risk. Our platform may contain links to third-party websites or content, but we do not investigate, monitor, or guarantee the accuracy, adequacy, validity, reliability, availability, or completeness of such external links. The information provided on the site may be changed at any time without prior notice. While we believe the information our platform is reliable when posted, we do not guarantee its accuracy, completeness, or currency at all times. We disclaim any liability for errors or omissions and do not warrant the accuracy or completeness of the information on this website, nor do we offer any warranties, express or implied. We are not responsible for the interpretation or use of the information on our platform, and we do not endorse or guarantee the contents of linked websites. No material from our platform may be modified or taken out of context to create a false or misleading statement about our position or actions. We reserve the right to modify these terms without notice, and supplemental terms and conditions may be posted on the website. By using our website, mobile application you accept any changes to the terms. The information provided on our platform is not intended for distribution or use in jurisdictions where it would be contrary to law or regulation or would require registration. Those accessing our platform from other locations do so at their own risk and are responsible for compliance with applicable local laws. We make efforts to accurately display product information on our platform, but we do not guarantee the accuracy, completeness, reliability, currency, or error-free nature of such information. Product availability and prices are subject to change. We reserve the right to change, modify, or remove the contents of the website at our sole discretion without notice. We are not obligated to update any information on the website or maintain the availability of the website, mobile application, or its offerings. Additionally, we are not liable for any interruptions, delays, errors, or inconveniences resulting from the unavailability or modification of the website, mobile application, or its offerings.